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Privacy Policy

1. Object of the processing


The Data Controller processes personal, identifying and non-sensitive data (by way of example but not limited to: name, surname, company name, address, telephone, e-mail - hereinafter, "personal data" or also "data") communicated by you when registering on this website (hereinafter, “Site”), participating in opinion and satisfaction surveys, completing registration forms via the Site and making online requests.


2. Purpose of the processing


Your personal data is processed for the following Service Purposes:


manage and maintain the Site or allow you access to dedicated areas;

allow you to use any Services requested by you;

respond to contact online chats;

guarantee you access to programs and services;

offer assistance and consultancy even remotely;

process a contact request;

for administrative-accounting activities in general;

fulfill the obligations established by law, by a regulation, by community legislation or by an order from the Authority or upon requests from the Italian or foreign government or from the Italian Chamber of Commerce;

prevent or discover fraudulent activity or abuse harmful to the Site;

exercise the rights of the Owner, for example the right to exercise a right in court.

3. Method of processing and data retention period


The processing of your personal data is carried out by means of the operations indicated in the art. 4 Privacy Code and art. 4 no. 2) GDPR and precisely: collection, recording, organisation, conservation, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction of data. Your personal data is subjected to both paper and electronic and/or automated processing, through the use of a website hosted on the server of the data controller or on the sites of external companies that allow the data controller to offer its services (such as for example to offer online chat assistance or deposit files for the customer by providing his email and name for downloading). The Data Controller will process personal data for the time necessary to fulfill the aforementioned purposes and in any case for no more than 10 years from the termination of the relationship for the service purposes and for no more than 2 years from the collection of data for the other purposes. In compliance with the provisions of the art. 5 paragraph 1 letter. e) of EU Reg. 2016/679, the personal data collected will in any case be stored in a form that allows the identification of the interested parties for a period of time not exceeding the achievement of the purposes for which the personal data are processed.


4. Security


The Data Controller has adopted a wide variety of security measures to protect your data against the risk of loss, abuse or alteration. In particular: it has adopted the measures referred to in the articles. 32-34 Privacy Code and art. 32 GDPR. Use, where necessary for more secure communications, the data encryption technology established by the AES Standards (BCrypt) and the protected data transmission protocols known as HL7 and HTTPS.


5. Access to data


Your data may be made accessible for the purposes referred to in the art. 2.A) and 2.B):


· to employees and collaborators of the Data Controller, in their capacity as internal data processors and/or managers and/or system administrators;


· to third-party companies or other subjects (website providers, cloud providers, e-payment service providers, suppliers, hardware and software support technicians, shippers and carriers, credit institutions, professional firms, etc.) who carry out activities in outsourcing on behalf of the Data Controller, in their capacity as data controllers.


6. Data communication


Without your express consent (ex art. 24 letter a), b), d) Privacy Code and art. 6 lett. b) and c) GDPR), the Data Controller may communicate your data for the purposes referred to in the art. 2.A) to Supervisory Bodies and Judicial Authorities, as well as to all other subjects to whom communication is mandatory by law. However, we ensure that your personal data will never be made public on the owner's website.


7. Data transfer


The management and storage of personal data will take place in Europe, on servers located in Italy of the Data Controller and/or of third-party companies also abroad, appointed and duly appointed as Data Processors for the use of the requested services. The personal data provided may be transferred abroad within and outside the European Union, within the limits and conditions set out in the articles. 44 et seq. of EU Regulation 2016/679, in order to comply with purposes related to the transfer itself.


8. Nature of providing data and consequences of refusing to respond


The provision of data for the purposes referred to in art. 2.A) is mandatory. In their absence, we will not be able to guarantee you either registration on the Site or the Services of the art. 2.A).

You can therefore decide not to provide any data or to subsequently deny the possibility of processing data already provided. In any case you will continue to be entitled to the Services referred to in the art. 2.A).


9. Rights of the interested party


In your capacity as interested parties, you have the rights referred to in the art. 7 Privacy Code and art. 15 GDPR and precisely the rights of:


· I) obtain confirmation of the existence or otherwise of personal data concerning you, even if not yet registered, and their communication in an intelligible form;


· II) obtain indication of: a) the origin of the personal data; b) the purposes and methods of processing; c) of the logic applied in case of processing carried out with the aid of electronic instruments; d) the identification details of the owner, managers and representative designated pursuant to art. 5, paragraph 2 Privacy Code and art. 3, paragraph 1, GDPR; e) of the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of them in their capacity as designated representatives in the territory of the State, managers or agents;


· III) obtain: a) updating, rectification or, when you are interested, integration of the data; b) the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those whose retention is not necessary in relation to the purposes for which the data were collected or subsequently processed; c) certification that the operations referred to in letters a) and b) have been brought to the attention, also with regard to their content, of those to whom the data have been communicated or disseminated, except in the case in which this requirement is proves impossible or involves a manifestly disproportionate use of means compared to the protected right;


· IV) object, in whole or in part: a) for legitimate reasons to the processing of personal data concerning you, even if pertinent to the purpose of the collection; b) to the processing of personal data concerning you for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication, through the use of automated call systems without the intervention of an operator by e-mail and/or by traditional marketing methods by telephone and/or paper mail. Please note that the interested party's right of opposition, set out in the previous point b), for direct marketing purposes using automated methods, extends to traditional ones and that in any case the possibility for the interested party to exercise the right of opposition also remains only partially. Therefore, the interested party can decide to receive only communications via traditional methods or only automated communications, or neither of the two types of communication.


Where applicable, you also have the rights referred to in the articles. 16-21 GDPR (Right of rectification, right to be forgotten, right to limit processing, right to data portability, right to object), as well as the right to complain to the Guarantor Authority.


10. Method of exercising rights


You can exercise your rights at any time by sending:


· a registered letter with return receipt to the headquarters of the business, with the address declared in the incipit;


· an email to


11. Minors


This Site and the Owner's Services are not intended for children under 18 and the Owner does not intentionally collect personal information relating to minors. In the event that information on minors is involuntarily recorded, the Owner will delete it promptly, upon request of the users.


12. Owner, manager and appointees


The Data Controller / Data Processor (pursuant to articles 4, 24, 28 of EU Reg. 2016/679) is A-Z snc in the person of Dario Caldelli, with headquarters in Corso Mazzini 10, Forlì

The updated list of data controllers and persons in charge of processing is kept at the headquarters of the Data Controller.


13. Changes to this Policy


This information may be subject to change. We therefore recommend that you regularly check this Policy and refer to the most updated version.




Confidentiality agreement for all information provided by our customers and site users


The data controller hereby declares to be aware that following the working relationship with customers and/or consultancy, even free of charge, with users of the site who contact the owner by email or chat or other communication channels, he may become aware of data, information and news in general, of a confidential nature and undertakes to maintain the strictest confidentiality on what has been received, as well as on any other news, confidence and/or information, in the broadest meaning of the term, learned on and /or by the customer or user of the site.




Graphics, layout, texts, videos and code of this site cannot be replicated, even partially, on other websites, mailing lists, newsletters, paper magazines and CD ROMs, without the prior authorization of the data controller, regardless of profit-making purposes. .




The authorization, also to create links to our site, must be requested in writing via email and is considered accepted only with the specific consent of the data controller, always in writing. Silence does not give rise to any authorization. The brands mentioned and the programs on the site are the exclusive property of their respective owners in compliance with the declared licenses.




What are cookies


Cookies are small text files that the sites visited by users send to their terminals, where they are stored to be re-transmitted to the same sites on subsequent visits. Cookies are used for different purposes, have different characteristics, and can be used both by the owner of the site you are visiting and by third parties. Below you will find all the information on the cookies installed through this site, and the necessary information on how to manage your preferences regarding them.


The cookies used by this site are of three types: technical ones which do not require consent, non-technical ones which require the navigator's consent and those managed by third parties.


Technical cookies that do not require consent


This website uses technical cookies strictly necessary for the functioning of the site and the provision of the service as well as technical cookies relating to the activities of saving preferences and optimizing the site. Specifically, technical cookies are used which are necessary for the functioning of the javascript, technical session cookies which allow the site to connect the user's actions during a browser session (e.g. the passage from one page to another) allowing a more rapid navigation as well as technical cookies that memorize the user's preference (cookie consent) and prevent the banner from being displayed again on subsequent visits. All technical cookies do not require consent, therefore they are installed automatically following access to the site.


Cookies for which consent is required


All cookies other than the technical ones indicated above are installed or activated only following the consent expressed by the user the first time they visit the site. Consent can be expressed in a general way, by interacting with the short information banner present on the landing page of the site, according to the methods indicated in this banner (by clicking on the OK button or the or through a link); or it can be provided or denied selectively, according to the methods indicated below. A record of this consent is kept on subsequent visits. However, the user always has the possibility to revoke all or part of the consent already expressed. If the automated system does not work, the user is required to notify the data controller.


Cookies managed by third parties


Cookies managed by third parties are also installed through this site. Below you will find some information, and a link to the privacy policy and consent form of each of them. For all of them you can express your consent by continuing to browse or closing this window. Below you will find the name of the third parties who manage them, and for each of them the link to the page where you can receive information on the processing and express your consent.


– Social network cookies are used for sharing content on social networks








– Statistics cookies: Third-party statistics cookies (Google Analytics) are used to manage statistics in anonymous form, without tracking the User's IP (user data not profiled at IP level), with data sharing with the Third Party.


Access to Third Party information:


Privacy Policy:


Cookie Policy:


To deactivate:


Other technologies (e.g. plugins, widgets, local storage, etc)


Interaction with social networks and external platforms


Widget: is a graphic user interface component of a program, which has the purpose of facilitating the user's interaction with the program itself. The most used widgets are those of social networks, which allow users to easily open social networks in a separate window from the browser.


These services allow interactions with social networks or other external platforms, directly from the pages of a site. Any interactions and information acquired by the site are subject to the privacy settings of the third party that created the aforementioned technologies. To receive detailed information regarding the use of personal data processed when you use these technologies, we invite you to visit the websites of the third party operators of the aforementioned technologies. Below you will find the references of these third parties, and next to each of them you will find the link to the page where you can receive information on the processing and, where required by law, express or deny your consent:


-Facebook social widget


-Twitter social widget 


-Youtube social widget (Google)  


-Linkedin social widget (Linkedin)


Remember that you can also manage your cookie preferences through your browser


If you don't know the type and version of browser you are using, click on "Help" in the browser window above to access all the necessary information.


If you know your browser, click on the one you are using to access the cookie management page.


Internet Explorer


Google Chrome


Mozilla Firefox



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